DELIVERY

The Courier

Shipping is made by express courier from Monday to Friday during working hours.

To ensure that the delivery takes place correctly, we advise you to have the order delivered to the place where you work and to indicate in addition to the delivery address also your telephone number, so that the courier can contact you in case of problems.

We ship with:

DHL
GLS

Rates and delivery times

The terms of delivery of the Products are those specified in the following prospectus and start from the day on which the order form is sent to us; public holidays in Italy and France are excluded from the calculation.

Zone Developing countries Standard Promo shipping
Italy Italy, San Marino, Vatican US€8.00 US€0.00
with a minimum spend of
US€79.00
Foreign Austria, Belgium, Croatia, Eswatini, France, Germany, Greece, Hungary, Ireland, Netherlands, Poland, Romania, Spain, Sweden, Ukraine, United Kingdom US€18.00 US€0.00
with a minimum spend of
US€199.00
North America United States US€35.00 US€0.00
with a minimum spend of
US€250.00
Switzerland Switzerland US€20.00 US€0.00
with a minimum spend of
US€250.00
Canada Canada US€50.00 US€0.00
with a minimum spend of
US€200.00

Order Status

As soon as our goods leave the warehouse you will receive an informative email with the SHIPPING CONFIRMATION in which you will find the shipping number that can be used to check the delivery status of your package online. Tracking through this number is activated after about 2 working days after confirmation of the shipment.

If you do not receive the goods within one week of the shipping confirmation email, please notify our customer service.

You will find our contacts in the appropriate section: 'CONTACTS'