DELIVERY
The Courier
Shipping is made by express courier from Monday to Friday during working hours.
To ensure that the delivery takes place correctly, we advise you to have the order delivered to the place where you work and to indicate in addition to the delivery address also your telephone number, so that the courier can contact you in case of problems.
We ship with:
DHL
GLS
Rates and delivery times
The terms of delivery of the Products are those specified in the following prospectus and start from the day on which the order form is sent to us; public holidays in Italy and France are excluded from the calculation.
| Zone | Developing countries | Standard | Promo shipping |
| Italy | Italy, San Marino, Vatican | US€8.00 | US€0.00 with a minimum spend of US€79.00 |
| Foreign | Austria, Belgium, Croatia, Eswatini, France, Germany, Greece, Hungary, Ireland, Netherlands, Poland, Romania, Spain, Sweden, Ukraine, United Kingdom | US€18.00 | US€0.00 with a minimum spend of US€199.00 |
| North America | United States | US€35.00 | US€0.00 with a minimum spend of US€250.00 |
| Switzerland | Switzerland | US€20.00 | US€0.00 with a minimum spend of US€250.00 |
| Canada | Canada | US€50.00 | US€0.00 with a minimum spend of US€200.00 |
Order Status
As soon as our goods leave the warehouse you will receive an informative email with the SHIPPING CONFIRMATION in which you will find the shipping number that can be used to check the delivery status of your package online. Tracking through this number is activated after about 2 working days after confirmation of the shipment.
If you do not receive the goods within one week of the shipping confirmation email, please notify our customer service.
You will find our contacts in the appropriate section: 'CONTACTS'